Dispatch & Delivery
All items are dispatched within 2 working days of receiving payment. You will get an email to notify you your order is on its way. Parcels are sent using Royal Mail's first class service. Please allow up to 3 working days for delivery.
Overseas order will be dispatched within 2 working days. You will get an email notify you your order is on its way. Orders are sent using Airmail and should arrive within 2 weeks.
Click & Collect
Your order can be collected from our cabin at White Elm Garden Centre in Bicknacre, Essex within 2 working days of placing your order.
On arrival at the garden centre, make your way around the one way system outside, past the tearoom and the petting farm. The entrance to the shopping village is just past the petting farm. Follow the path round to the right towards the rear entrance of the garden centre and you will see Ciao Bambino Jewellery on the left.
Replacements & Returns
It is really important to me that you are totally satisfied with your jewellery. Please get in touch if you experience any problems.
If your order is not what you expected for any reason, please return it to:
3 Fambridge Close
I will either refund you in full or replace your jewellery.
My order hasn't arrived, can you help?
Please get in touch using the contact form here and I will look into it for you. All orders which fail to arrive will be refunded in full or replaced.